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Privacy Policy

This policy explains what personal information we collect, why we collect it, and how we protect it. Last updated: January 2026.

Toldos y Carpas de México ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information collected through our website www.toldosycarpasdemexico.com and in the course of our business.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Request a quotation or use our contact form (name, email, phone, project details)
  • Subscribe to communications from us
  • Contact us by phone, email, WhatsApp or in person
  • Enter into a commercial agreement with us

We also automatically collect limited technical information when you visit our website, including your IP address, browser type, device type, and pages visited. This information is used only to operate and improve the website.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry or quotation request
  • Prepare and deliver our products and services
  • Communicate with you about your project
  • Comply with our legal, tax and accounting obligations
  • Improve our website and customer service

3. Legal Basis for Processing

We process personal data on the following legal bases: your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations.

4. Sharing of Information

We do not sell, rent or trade your personal information. We may share your information only with:

  • Trusted service providers who help us deliver our services (e.g. logistics partners for delivery)
  • Government authorities where required by law
  • Professional advisors (accountants, lawyers) under strict confidentiality

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting or reporting requirements. Enquiry data is typically retained for up to 3 years; commercial records are retained for the period required by Mexican tax law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Our website is served over HTTPS.

7. Your Rights

Under Mexican law (LFPDPPP) and applicable international regulations, you have the right to access, rectify, cancel or object to the processing of your personal data. To exercise any of these rights, contact us at info@toldosycarpasdemexico.com.

8. Cookies

Our website uses only essential cookies required for the site to function correctly. See our Cookie Policy for details.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites; please review their policies before providing personal information.

10. Children

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

12. Contact

For any question regarding this Privacy Policy or our handling of your personal information:

Toldos y Carpas de México
Alfonso Ortiz
Constitución 336, Tecolotlán, Jalisco 48540, Mexico
Email: info@toldosycarpasdemexico.com
Phone: +52 33 3142 3844